宿舍技术支持

Students living in the residence halls may connect their own personal electronic device(s) to the vnsr威尼斯城官网登入 network via wired Ethernet ports and/or wireless adapters.  为了得到 connected, resident students will need to register their personal devices (wired and wireless).  方法如下:

以太网杰克

• 对于有线连接, verify that your device has an Ethernet port or an Ethernet adapter that plugs into a USB port. 您还需要一根以太网跳线.
• 注册您的个人设备 vnsr威尼斯城官网登入的MyDevices Portal.
• Connect your device to the ethernet jack in your room using your patch cable or adapter.

Wireless

• 确认您的设备具有Wi-Fi功能.
• 注册您的个人设备 vnsr威尼斯城官网登入的MyDevices Portal.
• 将您的设备连接到alvernotu无线网络.

vnsr威尼斯城官网登入SPR

Many wireless devices are designed for use on a home network.  They do not have the capability to use security protocols that most enterprise networks require.  vnsr威尼斯城官网登入无线 使用WPA2-Enterprise协议.  智能电视等设备, 游戏设备(PlayStation), Xbox), 和流媒体设备(FireStick), Chromecast, Roku)不支持WPA2-Enterprise，将来也会支持 不能连接到alvernotu.  We’ve created a special resident device network to support “home” devices called vnsr威尼斯城官网登入SPR.  这个网络仅供居民使用 不能连接到alvernotu的“家庭”设备.  This network is available in the residence halls and is restricted to Internet access only.

NOTES:

• 您最多可以在MyDevices Portal中注册5个设备.
• If you intend to use a device on the wireless network and on your room’s Ethernet jack, both adapter addresses must be registered and count as two of your five registrations.
• Non-registered personal devices will not be able to connect to residence hall ethernet jacks nor to any secure vnsr威尼斯城官网登入无线 network (e.g. vnsr威尼斯城官网登入STU).
• vnsr威尼斯城官网登入 recommends wired connections over wireless where possible.  有线连接通常更快、更可靠.

流媒体，游戏机和智能设备

Many wireless devices are designed for use on a home network.  They do not have the capability to use security protocols that most enterprise networks require.  vnsr威尼斯城官网登入无线 使用wpa2 - enterprise协议.  智能电视等设备, 游戏设备(PlayStation), Xbox), 和流媒体设备(FireStick), Chromecast, Roku)不支持WPA2-Enterprise，将来也会支持 不能连接到alvernotu.  We’ve created a special resident device network to support “home” devices called vnsr威尼斯城官网登入SPR.  这个网络仅供居民使用 不能连接到alvernotu的“家庭”设备.  This network is available in the residence halls and is restricted to Internet access only.

注册您的流媒体/游戏设备等.:

1. 登录 这里是vnsr威尼斯城官网登入服务台. 完成宿舍楼vnsr威尼斯城官网登入SPR装置 登记

• Choose Network Services > Wireless > Register Special Res Device
• Only register devices that are not capable of connecting to vnsr威尼斯城官网登入STU
• 表单上的所有字段都是必需的
• Device make, model and wireless MAC address are especially important
• Only devices with registered MAC addresses and the wireless network password will be able to connect to this network

2. 完成表单并设置注册后, you will receive an email with the vnsr威尼斯城官网登入SPR network password.

3. You will need to configure the vnsr威尼斯城官网登入SPR network on each registered device. The network will only be available on access points in Austin Hall and on the Clare Hall residence floors.  选择WPA2安全性，而不是WPA2- enterprise或802.1x EAP.  输入vnsr威尼斯城官网登入SPR的密码.

4. Update the network password on each registered device when it is changed by 技术服务.

• vnsr威尼斯城官网登入SPR的密码每年会更改两次. Password will change on the 3rd Thursday in January and August.
• Residents with active vnsr威尼斯城官网登入SPR registered devices will receive an email with the new password and expiration date/time of the current password.
• 一旦当前密码过期, registered devices will not connect until the new password is configured on these devices.

5. Returning residents can re-register their device(s) every August. You will have the opportunity to reply to an email by the Wednesday before the password change date to renew access.  Failure to reply by the deadline will result in having to re-request access by filling out a new Residence Hall vnsr威尼斯城官网登入SPR Device 登记 form.

To register your personal device addresses, follow these steps in order:

1. Determine the hardware address(es) of your device(s) wired Ethernet and/or wireless adapters.
   • For devices with a wired Ethernet port that you plug a network cable into, 这个地址通常被称为MAC地址.
   • For wireless devices, this address is usually known as your Wi-Fi address.  See 确定您的MAC或Wi-Fi地址 请示.
2. 写下设备名称, MAC / wi - fi地址, and a device description for each hardware address you want to register. For example, if you have a Dell laptop, your device name might be Jennifer’s laptop, and your device description might be Dell Inspiron 3000.
3. 去你们宿舍的计算机实验室, and log into a computer with your vnsr威尼斯城官网登入 username and password.
4. 打开浏览器，转到 http://mydevices.guidetohairlossproducts.com. Complete the registration forms for each device you’d like to connect.  See 将你的个人设备连接到vnsr威尼斯城官网登入 无线网络 请示.

Austin Hall and Clare Hall residents who connect their personal computers to the vnsr威尼斯城官网登入 college network are required to install some type of antivirus software on their computers. Resident students are also required to install all Microsoft critical updates as they become available.

保护自己免受病毒侵害, Trojans, worms and other malicious programs that can infect your computer, 技术服务 recommends installing antivirus and anti-malware software. 根据 在您的操作系统(Windows或Mac OS)上, there are several antivirus and malware programs available either free or that can be purchased.

技术服务 uses Microsoft’s System Center Endpoint Protection (SCEP) for all campus computers.

Recommended FREE antivirus/spyware/malware software for home use:

Another option for free antivirus software is to contact your Internet Service Provider (ISP). 频谱和AT&我们目前提供免费的杀毒软件.

Microsoft provides additional tips for protecting your personal computer from malicious software.  请参阅 http://windows.microsoft.com/en-us/windows-8/how-protect-pc-from-viruses 有关详细信息,.

注:快速访问按Windows键+暂停休息.  This should display the computer’s system properties in any version of Windows.

Windows 10

1. 右键单击Windows开始按钮.  
2. 单击系统.
3. A new window will open and display your computer name, your Windows edition and system information.

Windows 8

1. 进入右边的魅力栏
2. 点击设置
3. 单击“PC信息”
4. Your computer name will be listed under "Computer name, domain, and workgroup settings"

Windows 7

1. Right-click the Computer icon on your desktop and select Properties
2. 如果使用Windows XP，单击“计算机名”页签
3. 您的计算机名称是“完整计算机名称”

Macintosh OS 10.x

1. 单击dock上的System Preferences
2. 点击分享
3. 您的计算机名在“计算机名”字段中